Forum Discussion

Anonymous

12 years ago

Approved

Sims 3 Game Crashes

Hey...My game has been crashing to the desktop immediately after I press the play button in the installer. The screen goes black and there is a blue "loading" circle and then the game crashes to the ...

technical issues

Anonymous

12 years ago

Approved

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_14627593&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6013 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/25/2009 21:41:34, 2229664 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio Interface (SB X-Fi Xtreme Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10131102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P17.sys
         Driver Version: 5.12.0001.2018 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/3/2009 11:12:00, 1289216 bytes
            Other Files:
        Driver Provider: CREATIVE
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_14627593&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6013 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/25/2009 21:41:34, 2229664 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (SB X-Fi Xtreme Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10131102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P17.sys
         Driver Version: 5.12.0001.2018 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/3/2009 11:12:00, 1289216 bytes
            Other Files:
        Driver Provider: CREATIVE
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Line In (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6013 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/25/2009 21:41:34, 2229664 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (SB X-Fi Xtreme Audio)
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: P17.sys
         Driver Version: 5.12.0001.2018 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/3/2009 11:12:00, 1289216 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Desktop Microphone (Cinema - Microsoft LifeCam.)
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 05:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line-In (SB X-Fi Xtreme Audio)
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: P17.sys
         Driver Version: 5.12.0001.2018 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/3/2009 11:12:00, 1289216 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: S/PDIF-In (SB X-Fi Xtreme Audio)
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: P17.sys
         Driver Version: 5.12.0001.2018 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/3/2009 11:12:00, 1289216 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
        FF Driver: n/a

      Device Name: Virtual Keyboard Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x2001
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A35
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

Anonymous

12 years ago

Approved

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 123.8 GB
Total Space: 476.6 GB
File System: NTFS
Model: WDC WD5000AAKS-00V1A0 ATA Device

      Drive: D:
      Model: ATAPI iHAS124   Y ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_75931462&REV_00\3&11583659&1&EF
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_75931462&REV_00\3&11583659&1&FD
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_75931462&REV_13\3&11583659&1&18
Driver: n/a

Name: NVIDIA GeForce 9400 GT
Device ID: PCI\VEN_10DE&DEV_0641&SUBSYS_0562196E&REV_A1\4&2A2B626&0&0018
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_75931462&REV_00\3&11583659&1&D2
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_75931462&REV_00\3&11583659&1&FA
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_75931462&REV_13\3&11583659&1&08
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_75931462&REV_00\3&11583659&1&E5
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_75931462&REV_00\3&11583659&1&D1
Driver: n/a

Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_75931462&REV_00\3&11583659&1&F8
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_75931462&REV_13\3&11583659&1&00
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_75931462&REV_00\3&11583659&1&E4
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_75931462&REV_00\3&11583659&1&D0
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&1&A3
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_75931462&REV_90\3&11583659&1&F0
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_75931462&REV_00\3&11583659&1&E1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_75931462&REV_00\3&11583659&1&EA
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&1&A0
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_75931462&REV_03\4&7C6D931&0&00E1
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_75931462&REV_00\3&11583659&1&E0
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_75931462&REV_00\3&11583659&1&E9
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&1&A2
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_593D1462&REV_00\4&E953EFE&0&00E5
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_75931462&REV_00\3&11583659&1&D8
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_75931462&REV_00\3&11583659&1&E8
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&1&A1
Driver: n/a

Name: SB X-Fi Xtreme Audio
Device ID: PCI\VEN_1102&DEV_0007&SUBSYS_10131102&REV_00\4&1B2D9865&0&00F0
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_75931462&REV_00\3&11583659&1&D7
Driver: n/a

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_75931462&REV_00\3&11583659&1&FB
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_75931462&REV_13\3&11583659&1&38
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_75931462&REV_02\4&24F8226D&0&00E4
Driver: n/a