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Anonymous's avatar
Anonymous
12 years ago

Sims 3 Game keeps crashing

Owned the game for almost a week now and i have yet to play it;  when creating a sim, the game crashes before i can complete the creation.  this is very frustrating.  i bought the sims 3 starter pack...
pc
technical issues
crinrict's avatar
crinrict
Hero+
12 years ago

You should open the file (DxDiag) in a text editor afterwards and then post it in here (split in multiple posts and/or use spoiler tags)

Anonymous's avatar
Anonymous
12 years ago

Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.3345 (English), 11/4/2013 19:22:40, 527872 bytes
   Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.3345 (English), 11/4/2013 19:22:40, 525824 bytes
   Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.3345 (English), 11/4/2013 19:22:42, 524800 bytes
   Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 11/4/2013 19:22:18, 199384 bytes
   Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 11/4/2013 19:22:18, 170948 bytes
   Driver: C:\Windows\system32\Gfxres.da-DK.resources, 11/4/2013 19:22:18, 164646 bytes
   Driver: C:\Windows\system32\Gfxres.de-DE.resources, 11/4/2013 19:22:18, 176542 bytes
   Driver: C:\Windows\system32\Gfxres.el-GR.resources, 11/4/2013 19:22:18, 251591 bytes
   Driver: C:\Windows\system32\Gfxres.es-ES.resources, 11/4/2013 19:22:18, 176861 bytes
   Driver: C:\Windows\system32\Gfxres.en-US.resources, 11/4/2013 19:22:18, 159945 bytes
   Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 11/4/2013 19:22:18, 172020 bytes
   Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 11/4/2013 19:22:18, 176596 bytes
   Driver: C:\Windows\system32\Gfxres.he-IL.resources, 11/4/2013 19:22:18, 191001 bytes
   Driver: C:\Windows\system32\Gfxres.hr-HR.resources, 11/4/2013 19:22:18, 170088 bytes
   Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 11/4/2013 19:22:18, 174194 bytes
   Driver: C:\Windows\system32\Gfxres.it-IT.resources, 11/4/2013 19:22:18, 179221 bytes
   Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 11/4/2013 19:22:18, 196950 bytes
   Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 11/4/2013 19:22:18, 179309 bytes
   Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 11/4/2013 19:22:18, 165304 bytes
   Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 11/4/2013 19:22:18, 173446 bytes
   Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 11/4/2013 19:22:18, 173645 bytes
   Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 11/4/2013 19:22:18, 172652 bytes
   Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 11/4/2013 19:22:18, 171217 bytes
   Driver: C:\Windows\system32\Gfxres.ro-RO.resources, 11/4/2013 19:22:18, 175185 bytes
   Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 11/4/2013 19:22:18, 233474 bytes
   Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 11/4/2013 19:22:18, 171680 bytes
   Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 11/4/2013 19:22:18, 166603 bytes
   Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 11/4/2013 19:22:18, 171483 bytes
   Driver: C:\Windows\system32\Gfxres.th-TH.resources, 11/4/2013 19:22:18, 265380 bytes
   Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 11/4/2013 19:22:18, 173904 bytes
   Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 11/4/2013 19:22:18, 151452 bytes
   Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 11/4/2013 19:22:18, 153237 bytes
   Driver: C:\Windows\system32\ig75icd64.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:22, 7851008 bytes
   Driver: C:\Windows\SysWow64\ig75icd32.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:20, 6211584 bytes
   Driver: C:\Windows\system32\igdumdim64.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:34, 12151296 bytes
   Driver: C:\Windows\system32\igdail64.dll, 11/4/2013 19:22:28, 160256 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt, 9/2/2013 11:48:12, 1981 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt, 9/2/2013 11:48:14, 9788 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini, 11/4/2013 19:23:02, 32 bytes
   Driver: C:\Windows\SysWow64\Intel_OpenCL_ICD32.dll, 1.02.0011.0000 (English), 9/2/2013 11:47:56, 60416 bytes
   Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 1.01.0000.1005 (English), 11/4/2013 19:22:44, 253440 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll, 3.00.0001.10878 (English), 11/4/2013 19:23:00, 207872 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll, 3.00.0001.10878 (English), 11/4/2013 19:23:00, 6758912 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:58, 626688 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:58, 285184 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl, 9/2/2013 11:48:10, 2986764 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o, 9/2/2013 11:48:10, 240244 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl, 9/2/2013 11:48:10, 375380 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl, 9/2/2013 11:48:08, 2930216 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o, 9/2/2013 11:48:08, 234396 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl, 9/2/2013 11:48:08, 374552 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl, 9/2/2013 11:48:10, 2408580 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o, 9/2/2013 11:48:10, 197272 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl, 9/2/2013 11:48:10, 329372 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:54, 14889984 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:18, 5894144 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:16, 5165056 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:18, 4677632 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll, 4.00.2012.0408 (), 11/4/2013 19:23:00, 165816 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll, 4.00.2012.0408 (), 11/4/2013 19:23:00, 333240 bytes
   Driver: C:\Windows\system32\Intel_OpenCL_ICD64.dll, 1.02.0011.0000 (English), 9/2/2013 11:47:58, 64000 bytes
   Driver: C:\Windows\system32\IntelOpenCL64.dll, 1.01.0000.1005 (English), 11/4/2013 19:22:44, 304640 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll, 3.00.0001.10878 (English), 11/4/2013 19:23:00, 246272 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll, 3.00.0001.10878 (English), 11/4/2013 19:23:00, 9161728 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:58, 797184 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:58, 343040 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl, 9/2/2013 11:48:08, 2941464 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o, 9/2/2013 11:48:08, 295744 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl, 9/2/2013 11:48:08, 388464 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl, 9/2/2013 11:48:08, 2884992 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o, 9/2/2013 11:48:08, 284840 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl, 9/2/2013 11:48:08, 387724 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl, 9/2/2013 11:48:08, 2365892 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o, 9/2/2013 11:48:08, 228328 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl, 9/2/2013 11:48:10, 342372 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll, 3.00.0001.10878 (English), 11/4/2013 19:22:54, 19576320 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:16, 6090752 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:16, 5512192 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll, 2.00.0000.0000 (English), 9/2/2013 11:48:18, 5059072 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll, 4.00.2012.0408 (), 11/4/2013 19:23:02, 198072 bytes
   Driver: C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll, 4.00.2012.0408 (), 11/4/2013 19:23:00, 408504 bytes
   Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 1.01.0000.1005 (English), 11/4/2013 19:22:44, 253440 bytes
   Driver: C:\Windows\SysWow64\igdbcl32.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:28, 290816 bytes
   Driver: C:\Windows\SysWow64\igdrcl32.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:34, 2977792 bytes
   Driver: C:\Windows\SysWow64\igdfcl32.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:28, 20919808 bytes
   Driver: C:\Windows\system32\IntelOpenCL64.dll, 1.01.0000.1005 (English), 11/4/2013 19:22:44, 304640 bytes
   Driver: C:\Windows\system32\igdbcl64.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:28, 329216 bytes
   Driver: C:\Windows\system32\igdrcl64.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:34, 3304960 bytes
   Driver: C:\Windows\system32\igdfcl64.dll, 10.18.0010.3345 (English), 11/4/2013 19:22:30, 25947136 bytes
   Driver: C:\Program Files\Intel\Media SDK\libmfxhw32.dll, 4.13.0010.0003 (English), 11/4/2013 19:22:48, 17164944 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_32.dll, 4.13.0010.0010 (English), 11/4/2013 19:22:52, 627200 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_32.dll, 4.13.0010.0010 (English), 11/4/2013 19:22:52, 544256 bytes
   Driver: C:\Program Files\Intel\Media SDK\he_32.vp, 11/4/2013 19:22:20, 21617 bytes
   Driver: C:\Program Files\Intel\Media SDK\c_32.cpa, 9/2/2013 11:47:16, 846855 bytes
   Driver: C:\Program Files\Intel\Media SDK\cpa_32.vp, 11/4/2013 19:22:16, 993 bytes
   Driver: C:\Program Files\Intel\Media SDK\dev_32.vp, 11/4/2013 19:22:16, 21523 bytes
   Driver: C:\Program Files\Intel\Media SDK\mj_32.vp, 11/4/2013 19:22:54, 19197 bytes
   Driver: C:\Program Files\Intel\Media SDK\libmfxhw64.dll, 4.13.0010.0003 (English), 11/4/2013 19:22:50, 21676688 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_h264ve_64.dll, 4.13.0010.0010 (English), 11/4/2013 19:22:52, 767488 bytes
   Driver: C:\Program Files\Intel\Media SDK\mfx_mft_mjpgvd_64.dll, 4.13.0010.0010 (English), 11/4/2013 19:22:52, 659968 bytes
   Driver: C:\Program Files\Intel\Media SDK\he_64.vp, 11/4/2013 19:22:20, 5165 bytes
   Driver: C:\Program Files\Intel\Media SDK\c_64.cpa, 9/2/2013 11:47:16, 1519616 bytes
   Driver: C:\Program Files\Intel\Media SDK\cpa_64.vp, 11/4/2013 19:22:16, 993 bytes
   Driver: C:\Program Files\Intel\Media SDK\dev_64.vp, 11/4/2013 19:22:16, 21523 bytes
   Driver: C:\Program Files\Intel\Media SDK\mj_64.vp, 11/4/2013 19:22:54, 4925 bytes
   Driver: C:\Windows\system32\IntelWiDiMCUMD64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 121504 bytes
   Driver: C:\Windows\system32\IntelWiDiSecureSourceFilter64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 1435808 bytes
   Driver: C:\Windows\system32\IntelWiDiAAC64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:44, 4011168 bytes
   Driver: C:\Windows\system32\IntelWiDiMux64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 601760 bytes
   Driver: C:\Windows\system32\IntelWiDiDDEAgent64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 176800 bytes
   Driver: C:\Windows\system32\IntelWiDiAudioFilter64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 644256 bytes
   Driver: C:\Windows\system32\IntelWiDiUtils64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 210080 bytes
   Driver: C:\Windows\system32\IntelWiDiLogServer64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 94368 bytes
   Driver: C:\Windows\system32\IntelWiDiWinNextAgent64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:48, 774816 bytes
   Driver: C:\Windows\system32\IntelWiDiSilenceFilter64.dll, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 344736 bytes
   Driver: C:\Windows\system32\IntelWiDiVAD64.exe, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 2476480 bytes
   Driver: C:\Windows\system32\IntelWiDiUMS64.exe, 4.05.0034.0000 (English), 11/4/2013 19:22:46, 441816 bytes
   Driver: C:\Windows\system32\igfxCoIn_v3345.dll, 1.03.0002.0000 (English), 11/4/2013 19:22:44, 182784 bytes

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