6 years ago
sims 3 grey map glitch
so a few days ago I bought the sims 3 and when I went home and installed it I then went into the game to check it out and it was fine so I exited and I installed the sims 3 late night it looked fine ...
@rubysunn It's unusual that the deviceconfig would be blank, but not unheard of. Please try loading the game a couple more times to see whether the file will generate the proper info—it's written to at the beginning of each play session. If that doesn't help, you can look for deviceconfig inside your old game folder and copy the info from there, if it exists.
Please also let me know whether your computer runs Windows or macOS. If Windows, list what kind of install this is (Origin, Steam, disc, some other source), and run a dxdiag and attach it to a post:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
If you have a Mac, please post its full specs, as described here: