2 days ago I downloaded Sims3 and Sims 3 Island Paradise onto my laptop. Last night my laptop stopped working and had to be redone. it deleted Origin, Sims3 and, Sims 3 Island Paradise. my son lost the code for Island paradise. Is there anything I can do? (Sims3 stayed on my Origin "my games" list)
if the game is in your orign account then try this to find the game code log into your origin account right click the game icon-show game details your code should be there or on the i
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
