@DeadofWinter321 The newest Sims 3 crash also points to a component of DirectX 9, but DX9 itself may not be corrupt. The issue could be the graphics driver instead. However, the fact that you're getting BlueScreens means there's a system issue that needs to be addressed, whether it's related to the Sims 3 crashes or not. In case you're not aware they're happening (they could trigger at shutdown, in which case you might miss them), your new dxdiag lists two of them, and they point to a memory management issue.
So please let me know whether you're actually noticing the BSODs, and if so, in what context they show up. Please also let me know whether you've added memory to this laptop or replaced the existing modules.
Please run a couple of basic checks of your Windows system files as well:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, go to the driver download page for your laptop:
https://www.dell.com/support/product-details/en-ie/product/g-series-16-7620-laptop/drivers
Click This Device, enter your service tag, and let the site check for outdated drivers. If it installs any, restart yet again. Then try to play Sims 3.