I recently changed my password on Origin.com and while my login works fine on Origin, neither my Sims3 game nor thesims3.com website will accept the new password. I also tried the old password and they won't take that, either. I tried the 'I forgot my password' link but it just takes me to Origin.com where I can log in just fine.
JoAryn
You need to contact Customer Support for this
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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Please accept a solution if your issue is solved. XP is also appreciated
I clicked the link and it says that page doesn't exist, this link is also how I wound up here in the first place. i am trying to contact them to fix this.
Yeah, it's a bit of an old thread
Try this link: http://help.ea.com/en/contact-us/new/
