Sims 3 Not Launching

Hi, 

the deviceconfig definitely is blank as it'd size is 0.

Here is the dxdiag file.

Thanks again

@mermaid2600  Please force Windows to use your dedicated graphics card for Sims 3.  Open Windows Settings > System > Display > Graphics settings, click Browse, find TS3.exe (without the W) on the list, and choose the high-performance option.  Keep the laptop plugged in while you're playing.

Please also disable Game Mode and Game Bar, both in Windows Settings > Gaming.

By the way, is there a reason you're running your 2560x1440 screen at a lower resolution?  You can adjust the DPI settings further if necessary, but everything will look better at 1440p.  You can adjust under Settings > System > Display.

Using a lower resolution and higher DPI to compensate can also cause problems with Sims 3, but launching the game in windowed mode should help.  To do so, go into Documents > Electronic Arts > The Sims 3, open Options.ini, search for fullscreen , and set it to 0 (zero).

thanks again. i tried this and it looks better but still a bit pixellated. any other ideas?

i changed the screen setting as i had this problem before with GTA5 and this setting wad thee best one to run it.

thanks again 🙂

@mermaid2600  Does the game look equally pixellated in fullscreen and windowed modes?  And a screenshot or two of how it looks now would be great.

Please do test at the screen's native resolution, at least for now.  You can always switch it back, but I'd like to know whether or not it's a contributing factor.