Sims 3 pets code purchased from amazon.com not accepted in Origin
Dear Sirs,
having two accounts on origin for my two daughters ([edit: email address removed], 10 sims packages purchased including sims 3 base game, and [edit: email address removed], 9 sims packages purchased including sims 3 base game), I have purchased a sims 3 pets code at amazon.com. When I started to redeem the code within Origin, my request was denied. Even my final try to register the pets extension pack within mypage.thesims3.com was unsuccessful. I am, after many many trials, very frustrated. Together with 2 Sims mediaval licenses and countless EA titles purchased for our iPhones, iPad and iPod, I feel abandoned, if not like a cash cow. I can show you our legal proof of purchases without a gap at serious partners like amazon. etc.
I tried successfully to download the sims 3 pets game from amazon, but still cannot integrate this extension pack into the origin program. Could you please help?
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
