Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Approved

Sims 3 Pets: Crashes, freezes, map is black...

Installed 2 days ago...I got a message that popped up "unable to recognize hardware"... Map is black... I freeze on save and crash. Any sugguestions?

 

 

 ------------------

System Information
------------------
Time of this report: 6/27/2013, 12:16:47
Machine name: EASYMONEY-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130308-1436)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc. 
System Model: G60VX 
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 4094MB RAM
Page File: 1717MB used, 6655MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 260M
Manufacturer: NVIDIA
Chip type: GeForce GTX 260M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_1A521043&REV_A2
Display Memory: 2797 MB
Dedicated Memory: 1005 MB
Shared Memory: 1791 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.0783 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 1/31/2013 06:27:28, 18376008 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4558-11CF-FC70-5F3A1FC2C435}
Vendor ID: 0x10DE
Device ID: 0x0618
SubSys ID: 0x1A521043
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104319A3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5817 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/24/2009 06:34:29, 1740960 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104319A3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5817 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/24/2009 06:34:29, 1740960 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104319A3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5817 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/24/2009 06:34:29, 1740960 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5817 (English)
Driver Attributes: Final Retail
Date and Size: 3/24/2009 06:34:29, 1740960 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2936
| Matching Device ID: usb\root_hub
| Service: usbhub
| 
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x093A, 0x2510
| | Location: Port_#0002.Hub_#0007
| | Matching Device ID: usb\vid_093a&pid_2510&rev_0100
| | Lower Filters: KMWDFILTER
| | Service: HidUsb
| | 
| +-+ USB HID-compliant mouse
| | | Vendor/Product ID: 0x093A, 0x2510
| | | Matching Device ID: hid\vid_093a&pid_2510
| | | Service: Amusbprt

----------------
Gameport Devices

pc
technical issues

7 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    ----------------

    ------------
    PS/2 Devices
    ------------
    + Keyboard Device Filter
    | Matching Device ID: *pnp0303
    | Upper Filters: kbfiltr
    | Service: i8042prt
    | 
    + Microsoft eHome Remote Control Keyboard keys
    | Matching Device ID: hid\irdevice&col05
    | Service: kbdhid
    | 
    + Microsoft eHome MCIR Keyboard
    | Matching Device ID: hid\irdevice&col06
    | Service: kbdhid
    | 
    + Microsoft eHome MCIR 109 Keyboard
    | Matching Device ID: hid\irdevice&col07
    | Service: kbdhid
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x2105
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn0a06
    | Upper Filters: SynTP
    | Service: i8042prt
    | 
    + HID-compliant mouse
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 203.9 GB
    Total Space: 292.2 GB
    File System: NTFS
    Model: ST9320423AS

    Drive: E:
    Model: HL-DT-ST DVDRAM GSA-T50N
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 5100 AGN
    Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\FF717A5000
    Driver: n/a

    Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
    Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_19A71043&REV_07\3&11583659&1&08
    Driver: n/a

    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_19A71043&REV_07\3&11583659&1&00
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_19A71043&REV_03\3&11583659&1&E5
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
    Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_19A71043&REV_03\3&11583659&1&E2
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_19A71043&REV_03\3&11583659&1&E1
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_19A71043&REV_03\3&11583659&1&E0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_19A31043&REV_03\3&11583659&1&D8
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_19A71043&REV_03\3&11583659&1&D7
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_19A71043&REV_03\3&11583659&1&EF
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_19A71043&REV_03\3&11583659&1&D2
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_19A71043&REV_03\3&11583659&1&D1
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_19A71043&REV_03\3&11583659&1&D0
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_19A71043&REV_03\3&11583659&1&EA
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_19A71043&REV_03\3&11583659&1&E9
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_19A71043&REV_03\3&11583659&1&E8
    Driver: n/a

    Name: Intel(R) ICH9M-E/M SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_19A71043&REV_03\3&11583659&1&FA
    Driver: n/a

    Name: Intel(R) ICH9M-E LPC Interface Controller - 2917
    Device ID: PCI\VEN_8086&DEV_2917&SUBSYS_19A71043&REV_03\3&11583659&1&F8
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_19A71043&REV_93\3&11583659&1&F0
    Driver: n/a

    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_19A71043&REV_12\4&87E7B96&0&0CF0
    Driver: n/a

    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_19A71043&REV_12\4&87E7B96&0&0AF0
    Driver: n/a

    Name: RICOH OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_19A71043&REV_05\4&87E7B96&0&08F0
    Driver: n/a

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_19A71043&REV_22\4&87E7B96&0&09F0
    Driver: n/a

    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_19A71043&REV_12\4&87E7B96&0&0BF0
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_16D51043&REV_02\FFFFFFFF00
    Driver: n/a

    Name: NVIDIA GeForce GTX 260M
    Device ID: PCI\VEN_10DE&DEV_0618&SUBSYS_1A521043&REV_A2\4&D2337C8&0&0008
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    Full Screen Renderer,0x00200000,1,0,,6.06.6002.18725
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
    CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
    Color Space Converter,0x00400001,1,1,,6.06.6002.18725
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6002.18725
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18725
    CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
    SmartLogon_Effect,0x00200000,1,1,face_filter.ax,1.00.0005.0001
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
    MainConcept MP4 Demultiplexer,0x00800101,1,2,mcmp4demux.ax,7.07.0000.24073
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
    ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,
    MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18725
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18725
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18725
    P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18725
    CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
    P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18725
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18725
    CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
    MainConcept (Consumer) AVC/H.264 Video Decoder,0x00800000,1,2,mcstdavcvd.ax,7.05.0000.24073
    CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
    CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
    CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
    CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
    ASUS SplitVCam Pump,0x00200000,0,1,virtualCamera.ax,
    ACM Wrapper,0x00600000,1,1,,6.06.6002.18725
    Video Renderer,0x00800001,1,0,,6.06.6002.18725
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
    Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
    Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
    Video Port Manager,0x00600000,2,1,,6.06.6002.18725
    Video Renderer,0x00400000,1,0,,6.06.6002.18725
    CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
    ASUS SplitVCam Renderer,0x00200000,1,0,splitvcamrenderer.ax,
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
    File writer,0x00200000,1,0,,6.06.6001.18000
    Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
    CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
    Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
    CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
    CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
    DVD Navigator,0x00200000,0,3,,6.06.6002.18533
    Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
    Asus Motion Detect Filter,0x00200000,1,1,motiondetect.ax,
    AVI Draw,0x00600064,9,1,,6.06.6002.18725
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    LifeFrame_Effect,0x00200000,1,1,camera_effect.ax,3.00.0009.0001
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
    ASUS SplitVCam Relayer,0x00200000,1,0,virtualCamera.ax,
    CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
    CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
    AVI Decompressor,0x00600000,1,1,,6.06.6002.18725
    CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
    AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18725
    Wave Parser,0x00400000,1,1,,6.06.6002.18725
    MIDI Parser,0x00400000,1,1,,6.06.6002.18725
    Multi-file Parser,0x00400000,1,1,,6.06.6002.18725
    File stream renderer,0x00400000,1,1,,6.06.6002.18725
    LifeFrame Audio,0x00200000,1,1,LifeFrameAudio.ax,9.00.0000.0000
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18725
    File Source (Async.),0x00400000,0,1,,6.06.6002.18725
    File Source (URL),0x00400000,0,1,,6.06.6002.18725
    P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
    P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18725
    CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    MJPEG Compressor,0x00200000,0,0,,6.06.6002.18725
    Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
    Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
    VP60® Simple Profile ,0x00200000,1,1,,6.06.6001.18000
    VP61® Advanced Profile,0x00200000,1,1,,6.06.6001.18000

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6002.18725
    PCM,0x00200000,1,1,,6.06.6002.18725
    Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18725
    GSM 6.10,0x00200000,1,1,,6.06.6002.18725
    Messenger Audio Codec,0x00200000,1,1,,6.06.6002.18725
    CCITT A-Law,0x00200000,1,1,,6.06.6002.18725
    CCITT u-Law,0x00200000,1,1,,6.06.6002.18725
    MPEG Layer-3,0x00200000,1,1,,6.06.6002.18725

    Audio Capture Sources:
    Microphone (Realtek High Defini,0x00200000,0,0,,6.06.6001.18000

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6002.18725
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18725

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    USB 2.0 UVC 1.3M WebCam,0x00200000,1,2,,6.00.6001.18000

    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
    Realtek HDA HDMI Out,0x00200000,1,1,,6.00.6001.18000
    Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

    Video Capture Sources:
    USB 2.0 UVC 1.3M WebCam,0x00200000,1,2,,6.00.6001.18000
    ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18725
    Default DirectSound Device,0x00800000,1,0,,6.06.6002.18725
    Default WaveOut Device,0x00200000,1,0,,6.06.6002.18725
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18725
    DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18725
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18725
    Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6002.18725
    Realtek HDMI Output (Realtek Hi,0x00200000,1,0,,6.06.6002.18725

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

     

    -WARNING: Unable to Identify Hardware.
    The game is unable to identify your hardware. Please contact customer 
    support. You may need to adjust your graphics settings manually for 
    optional quality and performance.

     

    Only saw this message like after the first and second time I loaded the game. It doesn't come up anymore.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Is your message in english or are you translating (just asking cause I've never seen this message before)

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    its in english.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Can you check on this:

    Open documents\electronicarts\DeviceConfig.log with any text editor.

    You need to search for these sections

    === Rating info ===
    GPU: x GPU Memory: y CPU: z RAM: a CPU Speed: b Threading: 3
    Adjusted CPU: 2083 RAM: 3002 Adjusted RAM: 2490 Cores: 2

    === Graphics device info ===
    Number: 0
    Name (driver): <Name of your Graphics Card>
    Name (database): <Name of your Graphics Card> [Found: x, Matched: y] 

    Post the info is shows for you.

    also did you try playing around with the graphic settings ?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    === Options ===
    === Default Options ===

    That is all it gave me. There isn't anything else on the Deviceconfig.log file.

    Yes I did play with the graphics settings.

    I was thinking maybe something went wrong when installed the game?

    I don't have any custom content or anything..

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