@puzzlezaddict it's me again, i played normaly, I saved and quit, and now when I open the game it's the same problem all over again 😭😭
@Meli_ZG Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also list the packs you have installed.
@puzzlezaddict here is a picture how does it look
@puzzlezaddictI have all expansion packs and stuff packs installed (The sims, world adventures, high end loft stuff, ambition, fast lane stuff, late night, outdoor living stuff, generation, town life stuff, pets, master suite stuff, showtime, katy perry sweet treat stuff, diesel stuff, supernatural, season, 70s 80s 90s stuff, university, island paradise, movie stuff, into the future)
@Meli_ZG Do you happen to have OneDrive enabled and set to automatically sync Documents with cloud storage? If so, or if you're not sure, please check and disable auto sync if necessary.
If that doesn't help, or it isn't the issue, try playing while your computer isn't connected to the internet, as in, disable wifi and/or pull the ethernet cable. You can sign into Origin first, if you use it, put it in offline mode, then take your computer offline before launching the game. Please test in another clean folder, just to be thorough. But you don't need to spend much time playing—the question is whether you can reliably save, quit, and reload your existing save.
By the way, you have only a little free storage left on your hard drive. At 19 GB free, it's not critical yet, but you may want to try to free up a few more GB.
