Forum Discussion
5 years ago
@puzzlezaddict it says when I enter serial number "We were unable to find drivers for your product."
puzzlezaddict
5 years agoHero+
@Meli_ZG Did you try manually selecting your OS? You have Windows 10 buiild 1909.
- 5 years agoSpoiler@puzzlezaddict i tried, but not sure if I did it right, sims still aren't working properely
- puzzlezaddict5 years agoHero+
@Meli_ZG I meant, when you go to this page:
https://support.hp.com/us-en/drivers/laptops
and enter your laptop's serial number, and it says it can't find drivers for your model, please try manually selecting your operating system: Windows 10, and build 1909 if it asks.