Forum Discussion
@ihazeyes2005 Do you still have access to a computer where Sims 3 is installed? If so, or even if you uninstalled but didn't clean up the leftover hidden files, you may be able to find your product code there.
Windows: https://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html
macOS: https://bluebellflora.com/finding-your-serial-key-using-terminal/
If the code reads as used, you probably already registered it, and in that case, just sign into the Store site with that email address and password. Or enter any address you have access to and click "Forgot your password?" Look for a password recovery email—any address tied to an EA account should receive one.
Otherwise, there may be nothing you can do here, unfortunately. You could try contacting EA customer support with a photo of the disc and case, but there's no guarantee anyone would be able to help.
About The Sims 3 Technical Issues
Recent Discussions
- 8 hours ago
- 13 hours ago
- 13 hours ago
- 13 hours ago