13 years ago
Sims 3 Store - "a system error has occurred. Please try again at a later time"
Early this morning I was able to buy and download a world. About 5am EST I tried to buy and download a second world and got this error. I have continued to attempt to buy the second world at vario...
- 13 years ago
Talked to Vipin at EA. This person was very helpful and tracked the problem well.
Vipin asked if I had tried another payment method. I told him that my card number was valid and had not expired. Vipin set me up to be referred to the special team that handles these kinds of problems.
I then decided it wouldn't hurt to try a different credit card number. At least then I would be able to report that as something else we had tried. That fixed my issue though. Evidently the first credit card was blocked in some manner (we can see that the transations from Sunday have not processed yet). So if you have the same error message, try using a different payment method.
Thanks Vipin!