Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Approved

Sims 3 Supernatural crashing

When I launch the game everything goes alright, however when I finally get to my family I start to get a bit laggy when I am editing. Then about ten minutes in the game stops working and I am brought back to my main desktop screen. Please if anyone has any ideas as to why this may be happening please let me know.

7 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Try clearing your cache. 😕mileyembarrassed:

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    I am having the same problems. Everything starts fine and then about 30 mins into the game it will lag and freeze and then ultimatey crash.

    I lowered all my graphics settings and updated my graphics card (306.23). I cleared the caches, backed up my saved games and then deleted all but one, I even have uninstalled and reinstalled all of my games twice! And with 7 expansion packs reinstalling takes like 2 days! I am very upset that EA is not offering more support for these things. Having been a very avid supporter of sims I am very disappointed and am almost to the point of giving up entirely and wanting a full refund for the Supernatural Expansion.

    Heres my DxDiag please help me.

     ------
    System Information
    ----
    Time of this report: 9/22/2012, 17:52:46
           Machine name: EBOLA
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
               Language: English (Regional Setting: English)
    System Manufacturer: CLEVO CO.                       
           System Model: W150ER                          
                   BIOS: BIOS Date: 05/04/12 13:23:49 Ver: 04.06.05
              Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8086MB RAM
              Page File: 2372MB used, 13795MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 120 DPI (125 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics 4000
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
               DAC type: Internal
             Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_15501558&REV_09
         Display Memory: 1696 MB
       Dedicated Memory: 64 MB
          Shared Memory: 1632 MB
           Current Mode: 1920 x 1080 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: LGD01E9
            Native Mode: 1920 x 1080(p) (59.934Hz)
            Output Type: Internal
            Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2696 (English)
         Driver Version: 8.15.10.2696
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 3/19/2012 23:31:56, 8087040 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B78E66-4226-11CF-607C-5A35A9C2C535}
              Vendor ID: 0x8086
              Device ID: 0x0166
              SubSys ID: 0x15501558
            Revision ID: 0x0009
     Driver Strong Name: oem27.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2696😛ci\ven_8086&dev_0166
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
       Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (VIA High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15581550&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10300 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 2/17/2012 09:56:14, 2187888 bytes
                Other Files:
            Driver Provider: VIA Technologies, Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: SPDIF Interface (TX0) (VIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15581550&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10300 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 2/17/2012 09:56:14, 2187888 bytes
                Other Files:
            Driver Provider: VIA Technologies, Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (VIA High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10300 (English)
          Driver Attributes: Final Retail
              Date and Size: 2/17/2012 09:56:14, 2187888 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

                Description: Stereo Mix (VIA High Definition Audio)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10300 (English)
          Driver Attributes: Final Retail
              Date and Size: 2/17/2012 09:56:14, 2187888 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
            FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1E2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd0403
    | Upper Filters: ETD
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC526
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    part 2

    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 14.0 GB
    Total Space: 204.7 GB
    File System: NTFS
          Model: ST9500423AS ATA Device

          Drive: D:
     Free Space: 256.9 GB
    Total Space: 272.1 GB
    File System: NTFS
          Model: ST9500423AS ATA Device

          Drive: E:
          Model: TSSTcorp CDDVDW SN-208AB ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
    Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_15501558&REV_C4\3&11583659&0&E3
       Driver: n/a

         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_15501558&REV_0A\01000000684CE00002
       Driver: n/a

         Name: Intel(R) HM76 Express Chipset LPC Controller - 1E59
    Device ID: PCI\VEN_8086&DEV_1E59&SUBSYS_15501558&REV_04\3&11583659&0&F8
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
    Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_15501558&REV_C4\3&11583659&0&E2
       Driver: n/a

         Name: Realtek PCIE CardReader
    Device ID: PCI\VEN_10EC&DEV_5289&SUBSYS_15501558&REV_01\4&1DAB53C4&0&00E3
       Driver: n/a

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_15501558&REV_04\3&11583659&0&B0
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
    Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_15501558&REV_C4\3&11583659&0&E0
       Driver: n/a

         Name: NVIDIA GeForce GT 650M
    Device ID: PCI\VEN_10DE&DEV_0FD1&SUBSYS_15501558&REV_A1\4&FABCCD3&0&0008
       Driver: n/a

         Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_15501558&REV_04\3&11583659&0&A0
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03
    Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_15501558&REV_04\3&11583659&0&FA
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
    Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_15501558&REV_04\3&11583659&0&D0
       Driver: n/a

         Name: Intel(R) HD Graphics 4000
    Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_15501558&REV_09\3&11583659&0&10
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
    Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_15501558&REV_04\3&11583659&0&E8
       Driver: n/a

         Name: 3rd Gen Core processor DRAM Controller - 0154
    Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_15501558&REV_09\3&11583659&0&00
       Driver: n/a

         Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
    Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_15501558&REV_04\3&11583659&0&FB
       Driver: n/a

         Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
    Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_15501558&REV_09\3&11583659&0&08
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_15501558&REV_04\3&11583659&0&D8
       Driver: n/a

         Name: Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
    Device ID: PCI\VEN_10EC&DEV_8723&SUBSYS_072610EC&REV_00\012387FEFF4CE00000
       Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    WAV Dest,0x00000000,0,0,,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    RivaTuner Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

    Audio Capture Sources:
    Microphone (VIA High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Stereo Mix (VIA High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    VIA HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    VIA HD Audio Stereo Mixer,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    BisonCam, NB Pro,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HD Audio digital out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    BisonCam, NB Pro,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (VIA High Definition A,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: SPDIF Interface (TX0) (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    SPDIF Interface (TX0) (VIA High,0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Do you have a dual graphic system ?

    I see in your DxDiag something about NVIDIA GeForce GT 650M but the graphic report only contains a chip (which is below specs).

    If that NVIDIA GeForce GT 650M is a graphic card, make sure your system is switched to using it prior to starting the game.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Yes I have the Nvidia optimus. So I have a low performance chip and a high performance card. When I did the dx I was closed out of the game and it was back to low performance. Its set to automatic and should switch over to the card and has been with my much more demanding games. So that shouldnt be the issue.

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    I know some people with switchable cards have been having issues but I can't really remember what they did. Did you double check if indeed the powerful one is used ?

    The game is also notorious for having high frame rates so on powerful cards, if you don't limit them i can lead to problems as well. Try checking on them with the fps on cheat. IF they are over 80, you need to limit them either by using a fps limiter program (there's one especially for the Sims) or by setting the vsync on your nvidia settings.

    Some more tips on crashes and lags are here:

    http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Grashes-CTD/td-p/656/jump-to/first-unread-message

    http://answers.ea.com/t5/The-Sims-3/FAQ-Lags-amp-Freezes/td-p/646/jump-to/first-unread-message