Forum Discussion
Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?
- What is your operating system
- At what point does your game crash ? Any regularities ?
- How long can you usually play ?
- Which EP/SPs do you have installed ?
- Are you using custom content and mods in your game ?
- It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584
Sound Capture Devices --------------------- Description: SoundMAX Digital Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: smwdm.sys Driver Version: 5.12.0001.5410 (English) Driver Attributes: Final Retail Date and Size: 3/28/2005 09:19:38, 220992 bytes Cap Flags: 0x41 Format Flags: 0xCCC ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal SoundMAX WDM MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04D9, 0x1603 FF Driver: n/a Device Name: USB Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04D9, 0x1603 FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1039, 0x7001 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes | Driver: usbd.sys, 2/28/2006 13:00:00, 4736 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x0451, 0x2077 | | Location: General Purpose USB Hub | | Matching Device ID: usb\class_09 | | Service: usbhub | | Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes | | | +-+ USB Human Interface Device | | | Vendor/Product ID: 0x046D, 0xC05B | | | Location: USB Optical Mouse | | | Matching Device ID: usb\class_03&subclass_01 | | | Service: HidUsb | | | Driver: hidusb.sys, 4/14/2008 00:15:28, 10368 bytes | | | Driver: hidclass.sys, 4/14/2008 00:15:28, 36864 bytes | | | Driver: hidparse.sys, 4/14/2008 00:15:24, 24960 bytes | | | Driver: hid.dll, 4/14/2008 05:41:56, 20992 bytes | | | | | +-+ HID-compliant mouse | | | | Vendor/Product ID: 0x046D, 0xC05B | | | | Matching Device ID: hid_device_system_mouse | | | | Service: mouhid | | | | Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes | | | | Driver: mouhid.sys, 2/28/2006 13:00:00, 12160 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x04D9, 0x1603 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 4/14/2008 00:09:50, 14592 bytes | Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes | Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes | Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK