Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Sims 3 University wont load all the way

I have been trying to  play the Sims 3 University for a couple of days now. Everything runs smootly up until the last loading screen. The bar goesto the point with there is only a little bit more to ...
pc
technical issues
Anonymous's avatar
Anonymous
11 years ago

Alright - but what version? 7, 8, 8.1? 

Try doing the factory reset and let me know what happens

  • Anonymous's avatar
    Anonymous
    11 years ago

    Windows 7 and im doing the reset and its not working

    @Andromache2013 wrote:

    Alright - but what version? 7, 8, 8.1? 

    Try doing the factory reset and let me know what happens

    • Anonymous's avatar
      Anonymous
      11 years ago

      Okay - so the same thing happened with a fresh new save? 

      Is this loading a save in general or when going to university? 

      Could you post your dxdiag please? ttp://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584/thread-id/47181

      • Anonymous's avatar
        Anonymous
        11 years ago

        DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.

        Display Devices
        ---------------
        Card name: AMD Radeon HD 7310
        Manufacturer: Advanced Micro Devices, Inc.
        Chip type: ATI display adapter (0x9809)
        DAC type: Internal DAC(400MHz)
        Device Key: Enum\PCI\VEN_1002&DEV_9809&SUBSYS_FDE61179&REV_00
        Display Memory: 1960 MB
        Dedicated Memory: 375 MB
        Shared Memory: 1584 MB
        Current Mode: 1366 x 768 (32 bit) (60Hz)
        Monitor Name: Generic PnP Monitor
        Monitor Model: unknown
        Monitor Id: SEC3150
        Native Mode: 1366 x 768(p) (59.998Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
        Driver File Version: 8.17.0010.1114 (English)
        Driver Version: 8.930.13.1000
        DDI Version: 11
        Driver Model: WDDM 1.1
        Driver Attributes: Final Retail
        Driver Date/Size: 3/6/2012 13:45:06, 933888 bytes
        WHQL Logo'd: Yes
        WHQL Date Stamp:
        Device Identifier: {D7B71EE2-DB49-11CF-9376-ECDDBEC2C535}
        Vendor ID: 0x1002
        Device ID: 0x9809
        SubSys ID: 0xFDE61179
        Revision ID: 0x0000
        Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Wrestler:8.930.13.1000😛ci\ven_1002&dev_9809&subsys_fde61179
        Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
        Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        D3D9 Overlay: Not Supported
        DXVA-HD: Not Supported
        DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

        Disk & DVD/CD-ROM Drives
        ------------------------
        Drive: C:
        Free Space: 194.8 GB
        Total Space: 290.1 GB
        File System: NTFS
        Model: TOSHIBA MQ01ABD032 ATA Device

        Drive: Q:
        Model: n/a

        Drive: D:
        Model: MATSHITA DVD-RAM UJ8B0 ATA Device
        Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

        Time of this report: 8/7/2014, 14:10:33
        Machine name: XXX
        Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
        Language: English (Regional Setting: English)
        System Manufacturer: TOSHIBA
        System Model: Satellite C855D
        BIOS: InsydeH2O Version CCB.03.72.061.10
        Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.4GHz
        Memory: 4096MB RAM
        Available OS Memory: 3682MB RAM
        Page File: 2237MB used, 5123MB available
        Windows Dir: C:\windows
        DirectX Version: DirectX 11
        DX Setup Parameters: Not found
        User DPI Setting: Using System DPI
        System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
        DxDiag Version: 6.01.7601.17514 32bit Unicode

        Sound Devices
        -------------
        Description: Speakers (Realtek High Definition Audio)
        Default Sound Playback: Yes
        Default Voice Playback: Yes
        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1179FC17&REV_1001
        Manufacturer ID: 1
        Product ID: 100
        Type: WDM
        Driver Name: RTKVHD64.sys
        Driver Version: 6.00.0001.6577 (English)
        Driver Attributes: Final Retail
        WHQL Logo'd: Yes
        Date and Size: 2/21/2012 23:25:02, 4756200 bytes
        Other Files:
        Driver Provider: Realtek Semiconductor Corp.
        HW Accel Level: Basic
        Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
        Static/Strm HW Mix Bufs: 1, 0
        Static/Strm HW 3D Bufs: 0, 0
        HW Memory: 0
        Voice Management: No
        EAX(tm) 2.0 Listen/Src: No, No
        I3DL2(tm) Listen/Src: No, No
        Sensaura(tm) ZoomFX(tm): No

        System Devices
        --------------
        Name: AMD SMBus
        Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_FF1E1179&REV_14\3&2411E6FE&3&A0
        Driver: n/a

        Name: Standard AHCI 1.0 Serial ATA Controller
        Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&88
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&2411E6FE&3&C2
        Driver: n/a

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&B2
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1022&DEV_43A1&SUBSYS_00001022&REV_00\3&2411E6FE&3&A9
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&2411E6FE&3&C1
        Driver: n/a

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&9A
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1022&DEV_43A0&SUBSYS_00001022&REV_00\3&2411E6FE&3&A8
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&2411E6FE&3&C0
        Driver: n/a

        Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
        Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_821210EC&REV_01\4&20C67C64&0&00A8
        Driver: n/a

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&92
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&2411E6FE&3&C7
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1510&SUBSYS_15101022&REV_00\3&2411E6FE&3&00
        Driver: n/a

        Name: Realtek PCIe FE Family Controller
        Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FF1E1179&REV_05\4&16F9DD14&0&00A9
        Driver: n/a

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&B0
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&2411E6FE&3&C5
        Driver: n/a

        Name: AMD Radeon HD 7310
        Device ID: PCI\VEN_1002&DEV_9809&SUBSYS_FDE61179&REV_00\3&2411E6FE&3&08
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&3&A4
        Driver: n/a

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&98
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&2411E6FE&3&C6
        Driver: n/a

        Name: High Definition Audio Controller
        Device ID: PCI\VEN_1002&DEV_1314&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&09
        Driver: n/a

        Name: PCI standard ISA bridge
        Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&A3
        Driver: n/a

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_FF1E1179&REV_11\3&2411E6FE&3&90
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&2411E6FE&3&C4
        Driver: n/a

        Name: High Definition Audio Controller
        Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_FF1E1179&REV_01\3&2411E6FE&3&A2
        Driver: n/a

        Name: SDA Standard Compliant SD Host Controller
        Device ID: PCI\VEN_1022&DEV_7806&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&A7
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&2411E6FE&3&C3
        Driver: n/a

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,193 PostsLatest Activity: 57 minutes ago