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Frendilla19roya's avatar
Frendilla19roya
2 years ago

Sims 3 website cannot change avatar background!

So I recently got the sims 3 like a month ago... I uploaded my own avatar to the sims 3 website as my profile pic, but I cannot change the avatar background so it just plain white. I know the steps...
technical issues
the sims 3 store
EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
2 years ago

Hey all, 

The team has identified the issue occurring with the avatar backgrounds at this time, unfortunately the fix that needs to take place is quite complex and resource consuming.

As this is a visual issue that isn't affecting gameplay they've had to prioritize this lower on the list for now. It's still being tracked and planned to be resolved, but this isn't something we'll be able to resolve soon I'm afraid. 

Creeper545548's avatar
Creeper545548
Seasoned Ace
2 years ago
@EA_Cade Thanks for the Update. I don't mind having to wait for the fix. Take the time you need as long we know what is happening. Thanks for letting us know 🙂

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