Sims 3 website is down?

EA_Solaire​ I haven't been able to log in to the sims 3 since 11/12 after the website said it was under maintenence for a few hours. First it gave an error message for a week, but since then I have also been stuck in the log in loop. I have not used any VPNs. I can only log in inside the game but if I try to download my purchases it fails. The launcher says the account is not linked when I try to log in. I have contacted EA Support twice, but they were unable to help. They only reported the issue to the team. Do you know any info and if they are working on this issue?