Sims 3 won’t launch on new gaming laptop.
I got my laptop in May of this year and I was really excited to play the sims 3. Whenever I try to play the game the only thing that pops up is a black screen with a white line across it. I’v...
Forum Discussion
Hotfries12345 There's nothing concerning in your dxdiag, which is of course good, but it also means there's no obvious reason why the game isn't working. So as a test, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. (You can keep declining until you're asked some security questions.) You won't need to reinstall anything, at least not now.
Before trying to play, clear the EA App's cache and repair the game (Sims 4 > Manage > Repair). If you use a third-party antivirus, disable it, temporarily of course, before you repair, and leave it disabled until you've tested. As long as you don't do anything else at the same time, your computer should be safe.
If this doesn't help, please do a clean uninstall and reinstall of Sims 3 and the EA App, as described here:
[Read First] Running Sims 3 in Windows | EA Forums - 8323446
I would suggest disabling a third-party antivirus while reinstalling too, just to be thorough.
