@MarLove6 The errors themselves wouldn't explain why Sims 3 isn't working, but they could signal other issues that explain the problem. It's difficult to say without fixing the system errors, as in, the ones that lead to DISM and sfc not working. If you'd like to do that, let me know, and I'll post instructions. I'd also like to take a look at a dxdiag.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
If you're ready to get a new computer instead, it's kind of a moot point though. And before you rebuy everything on Steam, which is not a bad plan in the grand scheme of things (no mandatory Origin tie-in, no being forced to start the game through the launcher), you may want to install from Origin on the new computer to see whether it works this time around.
@puzzlezaddict Ok I've attached the dxdiag. Yes I would appreciate the instructions, I'll try fixing the system errors. It would probably be a few months so I may as well see if I would be able to play it. I'm going to try support as well once more since I have done I believe every troubleshooting step they have. Once again, thank you for the help!
Edit: I just saw your new post, and that's great to hear. I still think you'd want to do the following though, given the errors you've seen.
@MarLove6 The easiest way to address these issues is with a repair install. First, go here:
https://www.microsoft.com/en-us/software-download/windows10
Download the Media Creation Tool, which will allow you to create an ISO of the latest Windows 10 build. Proceed as if you're going to burn the ISO to disc, but when it's ready, close the MCT instead. Then right-click on the ISO and select Mount; you'll now see it listed as its own drive in a File Explorer window.
From there, use this tutorial:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
While this process should allow you to keep all your current user files, it's always best to back up anything essential beforehand, just in case. If you don't see the prompt asking whether you want to keep personal files and folders (step 13), back out and try again.
@puzzlezaddict Thank you for the instructions! I'll do the repair install now
