@SharketteLaw92 Your dxdiag is full of errors that don't necessarily have anything to do with Sims 3. You can look elsewhere for related errors, but first, please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, open the Reliability Monitor: hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a chart of errors and updates with a column for each day. For any error that mentions Sims 3 or Origin, or any that happened at exactly the moment you tried to launch the game, right-click on the error name and select "View technical details," then copy the info and paste it into a reply. You don't need to copy identical errors; just let me know that there were a few of them.
If you don't see any errors, please say so, since this is also useful information. I'd also like to know whether the Sims 3 launcher initially opens when you press Play in Origin. Finally, let me know whether you've ever had two EA/Origin accounts merged.