Just got everything fixed by a support agent, thank you very much!
Hi, so if the content wasn't correctly transferred is there any way possible I can get back my games? Now I can't play any sims 3 games because it says that the code has been already redeemed in other account. That would mean I can't install the base game and play any expansions packs at all. I saw other posts of people that could properly merge the Sims 3 it just wouldn't make any sense that I would lose everything. Yes, I was told that I could lose some contents like in store objects or other stuff but not ALL the games. That it's just crazy, there must be something that can be done. When I asked about the game and the packs I understood that they were referring to everything, I will contact again, i'm just so sad, I really hope I didn't lose everything.
@Khristal34 It's worth contacting support again and linking EA_Mako's reply in this thread to clarify what you're asking for.
