Sims 3 wont open with origin. When origin opens it says I have to install the EA app...there is no other option. The only buttons that work are "install EA app" and "Learn more."
It was working with origin a few days ago.
My computer is to old to run the EA app, so I can't play the game at all now.
Maybe the window to still use origin was permanently closed just last week?
@BillFlowerpot It looks like EA has finally completely cut off pc users from using Origin. The bigger problem is the EA app is uninstalling store content AGAIN! So now you can't go back and you get hosed if you go forward. Mac users need Origin so Origin is still there because the EA app doesn't run on mac (yet?). You can reinstall Origin but Origin just redirects you to the EA app.
@vt102a It's been a while but I heard Origin was going away by Christmas. But the EA app does not run on macs (yet?). Haven't heard how that is going to end. 2 days ago the EA app was working great. Last night I launched the game and all my store items are uninstalled AGAIN! The work around was to still use Origin but that ship has sailed. Kind of looks like the mac users have the game all to themselves. I have spent more time trying to keep the game running then playing it. This is a busy time of the year for me and I can't keep putting hours into a game EA obviously doesn't want pc users to play.
For me the bigger problem is that my PC is too old to run the EA app...I just get a grey screen. (see pic) So I literally have to buy a new computer just to run the program.
And I use sims3 for real world interior design, not just for fun...No joke.
@vt102a Please run a dxdiag and attach it to a post. Even if you know for sure that your computer doesn't support the EA App, it's useful information, and I'd like to point out to anyone who will listen that certain players are out of luck.
https://answers.ea.com/t5/Technical-Issues-PC/Missing-Sims-3-content/m-p/12125960#M254727
You can also try launching Origin while your computer is offline. I don't know whether this will make a difference, but it's possible: if Origin can't connect, maybe it also can't force you to switch to the EA App. And you can try launching Sims 3 from TS3.exe with Origin already open.
I don't have an affected computer, as in, mine still runs Origin just fine, so I can't test myself.
@BillFlowerpot Origin has not been fully retired, but some players are being forced to switch to the EA App. I don't know whether that's the case for you; the message could be because you haven't signed into Origin while online in a while. What I would suggest is launching Origin while offline and then declining the update. You should see the option to NOt update and run Origin in offline mode. Do that and see whether you can play Sims 3.
Ok I just unplugged my computer from the router and launched origin. Offline mode is confirmed, but there still is no option to decline the EA app update. See pic.
I think I may be one of the people who are being forced. I also attached the dxdiag.
@vt102a According to the minimum requirements, you should technically be able to run the EA App since you're also running a 64-bit version of Windows 7 SP1. However, I'm not surprised that it didn't work when you installed it.
I'd like to see any relevant errors from the App as well. Hit Windows key-R, enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Please look for the most recent error that mentions the EA App (or EA Desktop, or something like that), right-click on the error and select "view technical details," copy the info you see, and paste it into a reply.
Out of curiosity, when you've opened Origin offline, can you launch Sims 3 from TS3.exe? If you don't have a desktop shortcut, you can find the .exe within the game's program files, likely here if you installed through Origin:
Program Files (x86)\Origin Games\The Sims 3\Game\Bin
Hi Thank you roberta591 for you response. I have for some time been signing off line. When I clicked on the Sim3 logo shortcut it has opened opened Origin and I have had (See shot 01), as usual I selected the last option not to update and open in offline. Moments after I got (See shot 02). I entered my Address and password, moments later I got (See shot 03). After some five minutes possibly longer there was no change. As it stated in the little box that 'the mandatory update had gone live' I thought that there was no going forward until I did update. To be continued because I have more shots
To continue: I closed all windows and started again by clicking the Sims 3 shortcut. When I had got (Shot 01) I opted for the middle one. While the update was in progress I got (shot 04). Nothing out of the ordinary so fare, however, when the update was complete I got (shot 05). This is as described by simmer vt120a. Again I thought that there was no going forward until I did install the new app so I clicked to install. The app installed without problem. I took me some time to discover my library of games (it is under 'my profile' and not my library). I was able to launch the game and open a saved game, however, non of my Custom Content was in the game. I quit the game without saving and re-opened launcher. I clicked on the 'Installed Content' and it showed that my CCs where there. I opened the Sims3 folder and had a look in folders DCCace & DCbackup Both were full of condense, as can be seen (Shot 06). To be continued.
