Sims 3 won't play after intro
I haven't played Sims 3 in a while, and thought I'll play it again. After opening the launcher and pressing play, the game loads, but instantly goes back to desktop, and I have to press the icon on the taskbar to enter it. It takes me through the Sims 3 logo, the Maxis logo, and the opening clip of the game, and I cant skip any of these. After the clip, I get a black screen, and i cannot do anything, the black screen stays there and I'm stuck in it, even after I go back to desktop only my toolbar shows but the black screen is still there.
I'm not sure how to fix this. I have played The Sims 3 on the same laptop before and didn't have a problem like this before. I bought the game on Origin, if that helps.
I've already re-installed the base game and all my expansion packs, but the problem is still there. I have also used the Origin option that says "Repair Game" but the problem is still there.
Any help would be welcome, thanks!
@iga2001 Let's try the factory reset - here's a link - factory reset This will tell you if the game is damaged or the user data is causing the trouble.
