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Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

sims 3 won't play, saying need a working OpenGL hardware renderer?

Sims 3 won't play, saying i need a working OpenGL hardware renderer

pc
technical issues
  • Bluebellflora's avatar
    Bluebellflora
    10 years ago

    @e1l2l3i4e

    What Mac do you have? Click on the Apple icon in the top left corner of your desktop and select About This Mac. Please provide the following information (you may need to click on More Info depending on what operating system you're running:

    - Operating System (Version)
    - Mac model
    - Processor
    - Memory (RAM)
    - Graphics

    - Are you patched up to date? You should be on patch level 1.67

7 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    10 years ago

    @e1l2l3i4e

    What Mac do you have? Click on the Apple icon in the top left corner of your desktop and select About This Mac. Please provide the following information (you may need to click on More Info depending on what operating system you're running:

    - Operating System (Version)
    - Mac model
    - Processor
    - Memory (RAM)
    - Graphics

    - Are you patched up to date? You should be on patch level 1.67

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    yes!

    Its now saying the game is running so i have to quit, but i close it all down and it still says it! 

    I've had this game for three days, and still not been able to play.

    I've spoke to EA and they couldn't fix it, so was getting a specialist to email, still no email!

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Its a brand new mac pro retina display, 13 inch

    version 10.10.5

    processor 2.7 GHz Intel core i5

    memory 8Gb 1867 MHz DDR3

    Graphics intel iris graphics 6100 1536 MB

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Just did all of that and still doesn't work

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