sims 3
when i try to laod onto pc with windows vista i keep getting message "side by side configuration is incorrect" what does this mean how can i correct it to make the game run properly
Forum Discussion
That error usually means a .dll file is missing or corrupt. You'll need to get into the Event Log and there should be an error that will tell you what file(s) are causing the problem.
Where do you find the event log? I have uninstalled and reinstalled three times and I still get that error message.
@ItsMarmy Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what kind of Sims 3 install this is: Origin, disc, Steam, or some other source.
It is an Origin install. I made sure my computer is current on all Windows updates, I ran CCleaner after I uninstalled and before reinstalling Sims 3, I turned off my virus program just to make sure that was not interfering, and I don't know what a DISM is.
@ItsMarmy I think you need to do some maintenance on your computer, to see if the error message is the result of that.
Update Windows; run a registry cleaner (CCleaner is free and safe, always back up the registry when asked if to do this), and perhaps try to do a DISM clean up.
But update Windows first, I think that will install any necessary Visual C++ Redistributables.
Also follow the advice given by the other poster; the file requested will show what needs to be done, for anyone that can read it.
But don't post in 8 year old threads, since that is against the rules of this forum, I am surprised the thread has not get closed down yet. Best is to make a new thread, and name it properly, so that more posters are inclined to read it based on the title.
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