Forum Discussion
Hello, I can hear the fans when I play sims 4 and they are definitely working there - though I do not hear them in the little time I can play sims 3 before it crashes. And yes, the computer is physically cool.
Thank you so much for trying to help me out 🙂
@Nyyerd Try lowering the lighting and tree detail settings to the minimum; that helps some players with hardware similar to yours. Make sure to change the settings at the Main Menu and then quit to desktop before loading a save, or you might see some very concerning graphics glitches. That goes for the advanced rendering setting as well.
You can also try switching between fullscreen and windowed modes, which you can do with cmd-return whenever you want.
By the way, please let me know what operating system you're running. It's listed in the first part of the deviceconfig, which you didn't include, but you can find it in any number of places. I'm looking for not just the overall OS (e.g. Catalina, Big Sur) but also either the build number as seen in the deviceconfig or the version number as seen in the About This Mac info.
- 5 years ago
I noticed this in the deviceconfig.log file
(Name (Database) Intel Graphics 550 [Found : 0, Matched : 1]
And I am wondering if that's what is causing it.
The game runs decently if I turn off advanced rendering - just wondering if there's a way to fix that.
My mac...
Macbook 13 inch, 2016
macOS Big Sur Version 11.2
Thank you again!
- puzzlezaddict5 years agoHero+
@Nyyerd The Found: 0 value means that your graphics chip isn't in the game's database, and the Matched: 1 is because the database says for any identified Intel card not found, set Matched to 1 and impose the default low settings profile. You could add your card to the database if you want, but I don't know whether this version of the game even reads the associated files. If you'd like to try anyway, let me know, and I'll post instructions.
- 5 years ago
I'd love to try to add my card to the database if you're willing to send over the instructions - it's hilarious that they changed the game to work on mac yet it won't recognize the mac graphics cards.
Do you think adding my card to the database will help the issue?
Thank you.