sims are pitch black, repairing doesn't help
hello! i installed mods for sims 3 recently and couldn't for the life of me figure out which mod was causing black sims after CAS, so i removed all mods and factory reset + repaired my game. i have ...
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@puzzlezaddict before i expand i really wanna thank you for taking time out of your day and holidays to help me out 🙂 means so much to me. looks like there are 3 deviceconfig files, one of which is in an old folder. couldn't find a timestamp though. i don't have onedrive. screenshots + dxdiag added! (also, im not sure if its of much help, but the sims are only void ingame, not in cas)
thanks again!
@oompypoo There are no new errors in your new dxdiag, which is good, and the graphics driver shows the correct (older) version too. The three deviceconfigs do suggest that you might still have bad cc though. You're right that you can ignore the one in "The Sims 3 old," but please make sure there are no mods or custom content in the other two folders. If either one has any, you'd still need to remove it and then change an affected sim's skin afterwards, and changing their hair, clothes, and accessories is a good idea too, since bad cc can come in any form.
If that doesn't make a difference, I want to try something different. I'll load up a user folder and send you a link; it'll be a copy of Sunset Valley, base game only, with an obvious name and one obvious change to the town layout, so you know you're looking at the save I sent in its intended form. Drop the Sims 3 folder into Documents\Electronic Arts and see how things look. Your graphics options will be reset, but leave them as-is other than changing the resolution if you want.
Thanks for your kind words. I like helping people with their games, and I know people like playing during their vacations, so if I can pop in and try to fix something, it's definitely worth doing.
@puzzlezaddict i've checked all the folders that come up when you search deviceconfig for any cc but there aren't even any mods folders that i've created to put the cc into, no cc in the "downloads" folder either. all these folders are fresh folders. are there any other folders that i'm missing?
bump! still need help
Just as an FYI, I've run into this issue when I've created a sim with custom skin and then removed that skin, usually because my harddrive crashed and I had to start over with downloading! What I have to do then is go into CAS for each sim and choose a skin that is in the game. If you've taken out your custom skins, just choose one of the skins that comes with the game. It should put it back to "right".
Do you have NRAAS Master Controller installed? I'm not sure but it might be necessary in order to edit an in-game Sim.
@columbia93 happens with every sim, even premade sims in the world unfortunately, which makes me believe i cant switch to a different skin considering its default.
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