Store-bought Content not showing up in-game

@Ms_Dean_38 Let me set the way back machine to 12/10/2022 (- or about). My Origin based TS3 worked the night before and the next night I started the game to see all my store items little brown boxes. For three days I I tried many things and I could not get the game to work. So I thought EA wants pc users to use the new EA app so I downloaded and installed the EA app. I noticed that Origin got removed and I immediately thought I'm on the right track. I noticed there were changes from the EA BETA version and thought EA finally finished and and it was live. I did an uninstall  and a fresh install and every thing was good. I found the downloads dashboard and installed all my store items stayed installed. Life is good and wife got over TS3 withdrawal. Fast forward to 2/3/2023 (about - i don't remember exactly - everything was a blur). I come home and wife has that look again. The next two days I spent trying to get the game to work with the EA app and no store items. I could install them once and when I restarted the game they were gone. At this point I'm thinking I'm going to have to do another fresh install  so I downloaded Origin and proceeded to do another fresh install. After a few bad starts I had the game running again under Origin. Tested the store items and all was good. Wife was starting to calm down. I had banished Eden of the snake and all was good again. So now I'm back to where this all started. The only way I can get the game to run and be stable after this happens is to do a fresh install of the other game library (Origin vs EA app). I expecting I'll have to do this again as that's what EA wants (I guess - not sure at this point). Actually this is pretty good. I've been getting a lot of phone calls. The conversation usually starts "hey I just bought some beer you want to come over - by the way..". Needless to say I haven't bought beer for some time now.