Forum Discussion
puzzlezaddict
5 years agoHero+
@Re-RedPanda Are you running the 32-bit or the 64-bit version of Sims 3? If 64-bit, please repair the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
For either version, the next step would be to move the entire Sims 3 folder out of Documents > Electronic Arts and open the launcher to create a clean folder. Download just one store item, using Firefox, open the launcher's Downloads section, and try to install that item. If nothing happens, close the launcher and reopen it. If you see a second green plumbob in your Dock, please click on it: that's the installer, which may be hidden behind the launcher itself.