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It's strange because for months I was playing logged in with no issues, and now I can't log in at all.
I've just resorted to playing offline ☹️
- puzzlezaddict5 years agoHero+
@Syannaxx Have you tried changing your password? The launcher periodically starts rejecting passwords with special characters (for example & or !), and sometimes it rejects a password for no apparent reason. It can also help to clear Safari's browser cache.
If that doesn't help, try deleting the file in Documents > Electronic Arts > The Sims 3 > Downloads labeled [your email].bin, and clearing Safari's cache again.
- Syannaxx4 years agoSeasoned Traveler
Sorry I didn't reply to you months ago.
It wasn't working this whole time up until last week.
I'd tried what you suggested. The only thing that got it working was connecting with a different WiFi network.
Thanks for your help though
- puzzlezaddict4 years agoHero+
@Syannaxx Thanks for letting me know, and yes, it sometimes seems like that's the only fix. You can try powercycling your router, which might help if the router is the problem but won't if the issue is with your ISP.
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