Taking forever to save/won't save

I have this problem too, just, when it happens to me, when I give up and put the lid down on my laptop, when i go back on it, my laptop won`t come on at all! i`ve figured out how to get it back on, (if it happens to you, take the batery out, take the charger out of you laptop or whatever you have, and hold down the power button for 2 whole minutes.) but it`s still really annoying! also, in the middle of my game, when im just doing anything, the game goes off and a message pops up saying that sims has stopped working and i have to close the program. i really hope there is a solution to this.