The code you entered has already been used.

Question

Good dayI got the following message when I tried to redeem my code for Dragon Valley:&nbsp; The code you entered has already been used. Please check the code entered and try again. If you continue to receive this error it may be that the code has already been applied. If you need further assistance, please go to Contact Us.I am in South Africa.&nbsp; I bought the game Saturday 17 August at Look and listen. How can you assist me. Must I phone the customer service in South Africa or will you be able to help me. I can send the proof of purchase if needed.Regards

rumbutter · Answer

only CS can deal with code issues

how to contact CS&nbsp;&nbsp;&nbsp;if you want live chat

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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The code you entered has already been used.

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