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Anonymous's avatar
Anonymous
13 years ago

The Sims™ 3 University Life Limited Edition,The Sims™ 3 Generations and The Sims™ 3 Seasons

On 06 March 2013 I bought The Sims™ 3 University Life Limited Edition,The Sims™ 3 Generations and The Sims™ 3 Seasons on origin.       I have a Mac book Air, I had no problems with the download and the game. Yesterday I restored my macbook air, and downloaded origin again and now I can't see The Sims™ 3 Generations and The Sims™ 3 Seasons games in my library, also I can't download The Sims™ 3 University Life Limited Edition it tells me that's only for windows, but i bought it for mac and i played it before. 

pc
technical issues

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    You need to contact Customer Support for this

    The AnswerHQ is about Users helping Users.

    They can be found here: https://help.ea.com/contact-us/ask

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



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