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Mallaaz's avatar
Mallaaz
Rising Newcomer
2 days ago

TheSims crash when opening 'dowloads'

Hey, I try to open ''dowloads'' from the Sims3 app yet it keeps crashing and sending an error msg (below). I've heard other users having a similar problem so I wonder how to fix it?

3 Replies

  • monstamunch72's avatar
    monstamunch72
    Seasoned Traveler
    2 days ago

    If The Sims 3 crashes when you open Downloads:
     Close the game and EA App.
     Go to Documents\Electronic Arts\
     Move the entire The Sims 3 folder to your Desktop (this backs it up).
     Start the game again — it will regenerate a clean, fresh folder.

    If it opens fine afterward, your old folder had corrupted files.
    You can then copy back your Saves or Mods folders one at a time to find what caused it.

  • Mallaaz's avatar
    Mallaaz
    Rising Newcomer
    2 days ago

    Now it says that the entire TheSims3 is available only for Windows :(

  • monstamunch72's avatar
    monstamunch72
    Seasoned Traveler
    2 days ago

    Full Fix for The Sims 3 Crashing When Opening Downloads (Mac Version)

    If The Sims 3 crashes when you open Downloads, or if afterward it says “The Sims 3 is only available for Windows,” follow these steps:

    Close both The Sims 3 and the EA App completely.

    Go to Documents → Electronic Arts and move the entire The Sims 3 folder to your Desktop. (This creates a backup.)

    Start the game again. It will generate a clean, fresh Sims 3 folder.

    Try opening Downloads again. If it now works, your old folder had corrupted files.

    Copy back your Saves and Mods folders one at a time to find which caused the issue.

    If you see the “only available for Windows” message after doing this, it’s a glitch where the EA App temporarily loses track of your Mac installation.

    To fix that:

    Quit both The Sims 3 Launcher and EA App again.

    Reopen the EA App — it should automatically find your game.

    If not, click the three dots (⋯) next to The Sims 3 in the EA App and select Locate Game, then point it to your installation folder (usually /Applications/The Sims 3.app).

    Once it reconnects, launch the game again.

    This method avoids reinstalling and usually clears both the crash and the launcher detection problem.

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