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Heavysimmer42's avatar
Heavysimmer42
2 years ago

The Sims 3 — Activate your Game when bought on EA App

Hi I bought The Sims 3 on Origin before the EA app was released and was able to download it though the EA app just fine many times before. Now when I reinstalled the game back on my computer after having to format my computer it's now asking me to "Activate Your Game" when I didn't need to activate it before hand because I bought it directly from EA. I have tried everything I could think of including restarting my computer and clicking the repair option in EA App (which would keep on restarting the repair and never finishing it). If it helps I have every expansion pack but SuperStar and Island Paradise and I only have High End Loft Stuff for stuff packs. I even have tried to sign into my EA account but it shows an error every time I sign in. 

pc
technical issues

2 Replies

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    2 years ago

    @Heavysimmer42 , while Sims 3 is an older Sims game, there is a whole Forum section still dedicated to the game. I will be moving your post to that section.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Heavysimmer42  This issue is often related to an antivirus blocking either the game in question or the EA App.  So if you use a third-party antivirus, try setting exceptions for EADesktop.exe, TS3.exe, and Sims3Launcher.exe, the latter two without the W.  The files are here, respectively:

    C:\Program Files\EA Desktop\EA Desktop

    [Sims 3 install location]\The Sims 3\Game\Bin

    If that doesn't help, please uninstall the EA App with Revo Uninstaller (the free version is fine), and restart your computer before reinstalling.

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