Can any help me figure out why my sims 3 64-bit keeps crashing? Here are my computer specs: macOS Monterey Version 12.5 MacBook Pro (Retina, 13-inch, Early 2015) Processor 2.9 GHz Dual-Core Intel i5 Memory 8 GB 1867 MHz DDR3Graphics Intel Iris Graphic 6100 1536 MB

@puzzleaddict omg I was always accustomed to playing offline but I think you're right that that was the key--turns out I had been forgetting to turn off my wifi, and now it's fine (also installed nraas overwatch again, but I bet it's the offline thing. Such a duh moment I can't believe I forgot!

@krabby_pattiess That's not full enough to prevent the game from saving though. Just in case it's this simple, have you been using the buydebug cheat? The game will often freeze or crash if buydebug is still enabled when you try to save. There's nothing wrong with using it; just remember to disable it when you're done. Otherwise, as a test, please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just start a new save and see whether you can save your progress without crashing. If the new save crashes too, please temporarily disable the iCloud syncing of Documents and see whether it helps. If the new save does NOT crash, please copy your existing save to the new Sims 3 folder and see whether it can save. Don't move over any other content with the exception of a store or custom world if the save takes place in that world. Let me know the results, and we'll go from there.

@krabby_pattiess I want you to move the entire Sims 3 folder so the current save doesn't load at all, just as a test. This folder or its contents can be freely swapped as necessary, so you won't break anything by moving files around. The only reason your save might not load in a new folder is if it takes place in a store or custom world that you haven't installed into the new folder, and like I said, in that case it's fine to install just that world. If you mean you don't want to mess up a save other than the one that's crashing, the same principle applies. But if you prefer, you can instead put the entire original Sims 3 folder back when you're done testing. I was just worried that the issue was something in the user folder rather than one specific save. Now is also a good time to back up your saves, especially if you have one or more intact saves you'd like to keep playing going forward. The user folder or some of its contents can become corrupt for any number of reasons, but with backups, you shouldn't lose anything for good.

@krabby_pattiess The starter sim should work fine. The file will be in ... The Sims 3 > Library, and its name will be a very long string of random characters. You should be able to tell the files apart by their timestamps though, at least if you remember more or less when you created that sim. I'd definitely suggest making backups going forward. I use "save as" and rename the save at least once a sim-day so I'll never lose too much data. I eventually delete the older backups, or at least most of them, when I know I won't need them, but when space isn't a concern I can get lazy about that too.

@krabby_pattiess Make sure that the Sims 3 folder you're currently using has all the content you want to keep, as in, you see that content when you load the game. Then yes, go ahead and delete the other folders. If you're not completely sure you've found all the relevant files, I'd suggest putting them in the trash but not emptying it for a few days just in case you later realize you're missing something you wanted to keep.

The Sims 3 64-Bit Keeps Crashing on Mac

53 Replies

puzzlezaddict
Hero+
5 months ago
1qotcb37p81g So you can't open the game in the new account even while your computer is online? If that's the case, I would uninstall it through the EA App, then manually uninstall the App too, like this:

https://bluebellflora.com/2024/04/04/ea-app-recovery-for-mac-reset-ea-app-by-clearing-cache-and-other-files-manually/

Reinstall the App, then reinstall Sims 3 to Macintosh HD > Applications > EA Games or somewhere else within Applications. By that I mean the main Applications folder, not the one in Users > your username.
1qotcb37p81g
5 months ago
okey, took some time but just did all that and.. it crashed again im so over this
puzzlezaddict
Hero+
5 months ago
1qotcb37p81g I haven't suggested changing the graphics settings yet because your game crashes before any significant graphics rendering is done. But I guess it's worth trying: load to the Main Menu, turn everything down to the minimum, disable Advanced Rendering, enable Object Hiding, put the game into windowed mode (cmd-return) if it isn't already, and quit to desktop. Then try again to load a save.

If you can't get to the Main Menu in the new account, you can try it in your original account.

If that doesn't help either, the only other suggestion I can think of right now is to reinstall macOS. You can do so without wiping your computer:

http://support.apple.com/en-us/102655

It does take a while though, so I'd start the process when you're about to do something else.

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The Sims 3 64-Bit Keeps Crashing on Mac

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