I am really disappointed. I bought the Sims 3 Dragon Valley Dvd game and when i went to register the game on Origin it keeps saying that my code has already been redeemed. So i have spent money on a game i cannot even play now.
Please help m e sort this problem out.
dragon valley is a world the code is 16 digits long you redeem that code on your the sims 3 account then download and install the world from your the sims 3 purchase history you will once the world is downloaded and installed find the world to play in in the main menu + new game you will still play from whatever game you normally play from worlds do not and will not show up in the origin my games tab as they are store items nor will there be a shortcut desktop icon nor launcher icon
redeeming the code in origin can make it invalid/used contact CS
IF you redeemed the code in your origin account instead you may get the used/invalid error message you'll need to contact CS if that happened
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
