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dettamort's avatar
dettamort
New Novice
8 days ago

Save files

I have issues with the save files. When i play with an household, i'm saving it a few times while i'm playing and then, a few hours or days later it crashes without any warning or anything. i used to "save as" but my save files getting corrupted anyway. Is anyone having this kinda issue?

4 Replies

  • dettamort  Using "save as" doesn't do anything to prevent save corruption.  The reason to use it is that if and when your save does get corrupted, you have backups that are (hopefully) intact and can revert to one of those rather than being stuck with only your corrupt main save and automatic backup.

    Are you sure your saves are in fact corrupt?  The game can crash for various other reasons too.  What world are you playing in, and do you use mods or custom content?  It's fine if you do; I just need to know.

    Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • It does in every world and yes i'm using mods and custom content but it happened with me when i didn't use any of it so i don't know:(

  • dettamort  All the errors in your dxdiag are serious crashes of the graphics driver.  So please do a clean uninstall and reinstall of the driver, as described here:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

    Please use the second-oldest driver available on this page, dated December 5:

    https://www.intel.com/content/www/us/en/products/sku/231803/intel-processor-n100-6m-cache-up-to-3-40-ghz/downloads.html

    That way, if you need to install a newer driver, you can do so without clean-uninstalling your current one.  But it doesn't work the other way around: you'd always need to DDU a newer driver to install an older one.

    However, the issue may not be the driver so much as the fact that your computer's graphics chip is very weak by Sims 3's standards.  I'm not saying you can't play, and I'll try to help you get the game stable, but there might not be a way to do that.

    When testing, please play only in Sunset Valley for now, at least until we get the game running okay (if that happens).  If you use NRaas mods, add them back, with the exception of StoryProgression, which is the only one that makes the game more demanding.  Don't use any other mods or any custom content.

    If you still get crashes, load the game to the Main Menu and lower all the graphics settings to the minimum.  Disable Advanced Rendering and enable object hiding.  Then quit to desktop before loading a save.  If you still see crashing even in this scenario, please list the expansion packs you have installed.

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