The sims 3 Dragon valley
SO i bought sims 3 dragon valley on ea app. It doesnt show up in my game but on ea app it says i own it. i already found on this page how to fix through the code on the sims 3 store page but that page does not work when i click on my account or redeem a code. it down for more days now, i really want to know some sollution for this because i cannot fix it through that page. Thank you very much. already tried repairing and restarting.
FIXED!!!!
For a week i could not open redeem a code on the sims 3 website. It showed me a text that the site is down be right back. I was contacting many ea helpers via email or live chat but even tried their best to help me. At last i dont know how its connected but i uninstalled the game and suddenly the website was working.
HERE ARE SOME TIPS ea told me to try to make the website work (maybe your problem) :
different browser
private window
clear cache, cookies, history
disable vpn on computer
repair the game
change password on ea
verify email adress
hope this helps! 🙂
