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nessatay2223's avatar
nessatay2223
New Ace
8 months ago
Solved

The Sims 3 EA APP Mac User Issue - Sims 3 Store Content will not Download

I have been having issues with the EA App since Mac users had to update to the new app. I cannot download any store content to my Sims 3 Launcher. It keeps popping up with 'There was an error Downloa...
mac
technical issues
the sims 3 store
  • puzzlezaddict's avatar
    puzzlezaddict
    8 months ago

    @nessatay2223 (and everyone else in this thread)  I've flagged this issue to EA but don't know of anything else to suggest at the moment.  It's clearly not universal, which probably makes the issue more difficult to resolve.  Hopefully there will be some news soon.

puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

@chxrizxrd  Please create a new admin account on your Mac, run the EA App Recovery tool (under Help at the top of the screen, with the App in focus), and repair again.  Then try to download one item, using Firefox.  Let me know how it goes.

@FannelLicker  Please try the suggestions in post 2, and if they don't work, try the new admin account as described above.

FannelLicker's avatar
FannelLicker
8 months ago

@puzzlezaddict thank you so much for your help with this! the first fix didn't not work for me but making a new admin account and downloading using Firefox worked! 

Thank you again. 

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