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nessatay2223's avatar
nessatay2223
New Ace
2 years ago
Solved

The Sims 3 EA APP Mac User Issue - Sims 3 Store Content will not Download

I have been having issues with the EA App since Mac users had to update to the new app. I cannot download any store content to my Sims 3 Launcher. It keeps popping up with 'There was an error Downloa...
mac
technical issues
the sims 3 store
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @nessatay2223 (and everyone else in this thread)  I've flagged this issue to EA but don't know of anything else to suggest at the moment.  It's clearly not universal, which probably makes the issue more difficult to resolve.  Hopefully there will be some news soon.

nessatay2223's avatar
nessatay2223
New Ace
2 years ago

@puzzlezaddict I appreciate your help. I tried to see if it would work with the next steps you gave me with creating a new admin account, running the EA App Recovery tool, and repairing the game again. I tried downloading the store items again to my game and it popped up with the same error message. 🙁

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@nessatay2223 (and everyone else in this thread)  I've flagged this issue to EA but don't know of anything else to suggest at the moment.  It's clearly not universal, which probably makes the issue more difficult to resolve.  Hopefully there will be some news soon.

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