Forum Discussion
@puzzlezaddict I just did everything i was told to do and still pretty much the same. I select a random sim from the map to test it and as soon as i start playing it freezes and i had to close the game :/
@AmJesse_ Please try everything I described, except now while your computer is offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable. Please also pause OneDrive syncing, if OneDrive is running at all; you can see the option by right-clicking the cloud icon in the lower-right corner of the screen.
If that doesn't help, try everything again (including the clean boot) except in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch Sims 3 without reinstalling anything, but your saves and other content won't be available. That can be addressed later; the point now is to find out whether the game runs properly.