Forum Discussion
EA_Solaire
Community Manager
3 years agoHey there @anninhasimmers,
Let's try the following steps to see if we can get this error cleared up:
- Clear the cache for Origin
- Run Origin as an administrator
- Check for any background applications blocking Origin and the download
If these steps don't help, can you give it a try from the EA App instead, and let me know how that works for you please?
3 years ago
@EA_Solaire I am trying by Ea app now, the problem remains happening… I tried to delete de cache as it says on ea app but it doesnt seem to solve, any other game is downloading fine i can’t understand why is this happening
- EA_Solaire3 years ago
Community Manager
Thanks for checking- this is an issue that's currently being investigated, so I've merged your post with the main thread on this issue.
- 3 years ago
Hey! I'm experiencing this with both back to the future and generations. I've done all the steps suggested here but its still giving issues. My codes are definitely good. I'll check back later to see if things have been fixed! Thanks!
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