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AvivaYalla's avatar
AvivaYalla
New Novice
4 months ago
Solved

The Sims 3 Launcher Won't Launch

Since the Jan 13, 2025 update to 1.69.47.024017, I have not been able to get the launcher to open. My Documents > Electronic Arts > The Sims 3 folder is completely empty now, so no mods or old data should be getting in the way. The "Launching Game..." pop up for a second, then the whole EA app window blinks like it's minimizing itself, then reopens. I've tried various things in no particular order and multiple times:

  • Repairing The Sims 3
  • Uninstalling and reinstalling The Sims 3 (have done this with the Revo following instructions here)
  • Repairing the EA app
  • Restarting the EA app
  • Uninstalling and reinstalling the EA app
  • Restarting my computer
  • Emptying out my Documents > Electronic Arts > The Sims 3 folder, uninstalling and reinstalling the game again (it's still empty)
  • Resetting my password on the EA app in case of an account issue
    • I am able to start other games from the EA app, just not The Sims 3
  • Downloaded and tried to install an older version of DirectX even though I really didn't think it would work (it didn't)

My PC:

  • OS: Windows 10
  • CPU: AMD Ryzen 7 1700 Eight-Core Processor 3.00 GHz
  • RAM: 32GB
  • System: 64-bit
  • GPU: NVIDEA GeForce GTX 1080
  • AvivaYalla  Please uninstall and reinstall .NET Framework 3.5.  Click Windows key-R, enter appwiz.cpl , click "Turn Windows features on or off," and you'll see .NET 3.5 near the top of the list.  Click the filled-in box to uninstall, and restart your computer.  Repeat the process, clicking the now-empty box to reinstall, and restart again.

13 Replies

  • Nursey318  What happens when you try to install your Store content?  If you get an error, please provide a screenshot.  And let me know whether the launcher is still blank after clearing Edge's IE-mode data.

    If clearing IE-mode data doesn't help, is this an original Windows 11 install, or did you upgrade from Windows 10?  Did the launcher ever work on this computer?

  • praisethebastii  What exactly did you try, and what happens when you try to play?  Please post a screenshot of the error, if you get one, or write out its text.  And let me know whether the launcher opens at all, and if so, what it looks like.

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