Forum Discussion

2 years ago

The sims 3 logging in error after I changed my ID

After I changed my Origin ID(email address) and PW, I can't play the Sims3. I have struggled in both launcher and game screen(the screen appears when you click 'play' in launcher). I think there is...

mac

technical issues

puzzlezaddict

Hero+

2 years ago

@tnrud200 Does your computer run Windows or macOS? Can you login to Origin (or the EA App) properly? And what happens when you try to play Sims 3 without signing into the launcher or Main Menu?

Please also let me know if it helps to delete the file labeled [your email].bin, inside Documents > Electronic Arts > The Sims 3 > Downloads.