7 years ago
The Sims 3 not working
Hi all, few days ago I buy a new The Sims 3 (night life and generations), after installation the game stopped working. I tried uninstall Origin few times, I talk to few people from Origin support th...
@Dominka22 I've moved your post to the Sims/Mac forum, since this is a Mac-specific issue.
There are at least two workarounds for the unknown error that you'll need to apply. First though, run the Super Patch (digital download version) to manually patch the game. The launcher doesn't always do a thorough job of patching on its own, and running the Super Patch won't hurt.
https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/
For the unknown error, the first workaround is simple: create an alias (icon) for Night Life (Late Night) in Applications\The Sims 3, next to the alias for the base game.
https://bluebellflora.com/sims-3-packs-not-showing-as-installed/
The second workaround is to copy a folder from Night Life into the folder for Generations. This video shows you exactly what to do:
If you still get an unknown error after all this, please provide your computer's specs, as described in this post:
Please also list any other packs you have installed.
Hi,
thank you, but it didnt help. I tried to contact ea support, they gave me some advice, didnt help. I updated my OS, didnt help,
I dont know what to do next, should I delete the night life and island paradise or should I buy another one pack (like generations or something).
Its a shame cause the whole game cost me money and now i cant even play it :D
Do you have any ideas what to do?
At the moment i am not able to reach the ea help, dont know why, I am from europe. I contacted them like week ago, and now its not possible for me (only calling, and i prefer chat with them).
Thank you..
@Dominka22 Since it's been so long, it might be best to start with a clean uninstall, then reinstall the base game only, just to see whether it will work.
https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
Be sure to run the Super Patch (digital download version) as well.
https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/
However, you mentioned you updated your OS. If you've now running Catalina, Sims 3 won't even install, let alone run, because the game is 32-bit and Catalina is 64-bit only. There's a 64-bit-compatible version of Sims 3 coming for macOS at some point, but it's not here yet.
Thank you, I will try it! If I uninstall and then reinstall again, do I need a new code for the game?
@Dominka22 Nope, you don't need another code. The game is tied to your Origin account, and you can download it onto the same computer as many times as you like, or even on several different computers if you want.