7 years ago
The Sims 3 not working
Hi all, few days ago I buy a new The Sims 3 (night life and generations), after installation the game stopped working. I tried uninstall Origin few times, I talk to few people from Origin support th...
Hi,
thank you, but it didnt help. I tried to contact ea support, they gave me some advice, didnt help. I updated my OS, didnt help,
I dont know what to do next, should I delete the night life and island paradise or should I buy another one pack (like generations or something).
Its a shame cause the whole game cost me money and now i cant even play it :D
Do you have any ideas what to do?
At the moment i am not able to reach the ea help, dont know why, I am from europe. I contacted them like week ago, and now its not possible for me (only calling, and i prefer chat with them).
Thank you..
@Dominka22 Since it's been so long, it might be best to start with a clean uninstall, then reinstall the base game only, just to see whether it will work.
https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
Be sure to run the Super Patch (digital download version) as well.
https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/
However, you mentioned you updated your OS. If you've now running Catalina, Sims 3 won't even install, let alone run, because the game is 32-bit and Catalina is 64-bit only. There's a 64-bit-compatible version of Sims 3 coming for macOS at some point, but it's not here yet.
Thank you, I will try it! If I uninstall and then reinstall again, do I need a new code for the game?
@Dominka22 Nope, you don't need another code. The game is tied to your Origin account, and you can download it onto the same computer as many times as you like, or even on several different computers if you want.