the sims 3 phone keeps ringing

Hey, I know this is an old post and I'm not spamming or anything, and I know this is far too useless for you now considering how long it's been since you've asked, but this will hopefully help anyone looking this up in the future,as I was unable to find anything at all helpful while I was searching: send your sim elsewhere, anywhere that creates a load screen. So moving to a new town or if you have the adventures one send them to china or france or egypt and the phone will reset. Definitely rather do the second, as it's temporary and far less difficult to set up (just view it as a spontaneous decision to have your hardworking sim go on a well-deserved vacation 😉 It was incredibly irritating, and that fix absolutely worked for me.