The Sims 3 quit unexpectedly - 64 bit, Mac OS High Sierra
I'm at my wit's end here. I run an admittedly very old MacBook Pro - 2010, operating High Sierra 10.13.6. Other specs listed below.
I've had a hankering to play The Sims so I bought the Sims 3 starter pack from Origin. All kinds of issues ensued, finally culminating in the current one which I just cannot find a solution for no matter how many forums I search. I'm trying to play the 64-bit version. If I click play through Origin, it minimises the Origin window and the Sims 3 launcher comes up (screenshot attached). I click play, and it immediately quits, coming up with a problem report simply saying 'The Sims 3 quit unexpectedly'. Nothing starts up at all. If I launch from Applications, it tries to open Origin when I click play, then quits both with no error message.
I've tried uninstalling and reinstalling from Origin, doing a clean uninstall, deleting the version.tag file, and restarting. Nothing works, and I'm getting hella frustrated about not being able to play the game I paid for.
Any help would be much appreciated!
Processor:
2.4 GHz Intel Core 2 Duo
Memory:
8 GB 1067 MHz DDR3
(Also I am due to have a baby any day now so if I don't immediately respond, that's why!)
@eeevamay After installing only the base game, you now have a folder called "The Sims 3 Packs"? That's not how things are supposed to work, although it's been a while since I installed the 32-bit version.
At any rate, please do a clean uninstall of Sims 3, as described here:
https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
I'd suggest manually deleting everything rather than relying on the built-in uninstaller. Create a new admin user account on your Mac, download only the Sims 3 base game in that account, and try to run it without using the Super Patch. Whether it works or not, run the Super Patch and try again. Let me know how it goes.
Your graphics card's device ID is not in fact in the game's database, so adding it may help. But I'd rather see whether the new account works first—you could get another Unknown Error because the card wasn't properly added or because of leftover files in the current user account. So it's best to isolate the potential issues.
If redownloading the Super Patch would take too long, and it doesn't show up in Downloads in the new account, you can move it to Macintosh HD > Users > Shared, which all accounts can access.
